[图宾根治疗满意度调查问卷]

[The Tübingen questionnaire of treatment satisfaction].

作者信息

Längle Gerhard, Schwärzler Frank, Eschweiler Gerhard W, Renner Gerold, Schramm Kathrin, Waschulewski Horst

机构信息

Universitätsklinik für Psychiatrie und Psychotherapie Tübingen, Germany.

出版信息

Psychiatr Prax. 2002 Mar;29(2):83-9. doi: 10.1055/s-2002-22039.

DOI:10.1055/s-2002-22039

PMID:11894188

Abstract

OBJECTIVE

Development of an instrument to assess patient satisfaction with inpatient psychiatric treatment as one component of quality of care.

METHODS AND RESULTS

The TUBB 2000 has been developed in four steps (n = 80; n = 111; n = 104; n = 135) and covers the inpatients' satisfaction with 22 areas of psychiatric care. Three factors were extracted: "atmosphere", "quality of treatment", "autonomy". The relationship to the therapeutic staff was especially important for the patients. Intervention variables had no significant impact on patients' satisfaction. Answers to change oriented questions have been less variable than to a state oriented questions.

CONCLUSION

The construct patients' satisfaction implies many methodological pitfalls. The TUBB 2000 can provide useful change sensitive data of patients' satisfaction with the quality of care in a psychiatric unit. It may help to increase quality of inpatient care in psychiatry.

摘要

目的

开发一种工具，用以评估患者对住院精神科治疗的满意度，作为护理质量的一个组成部分。

方法与结果

TUBB 2000分四个步骤开发（n = 80；n = 111；n = 104；n = 135），涵盖患者对精神科护理22个领域的满意度。提取了三个因素：“氛围”、“治疗质量”、“自主性”。对患者而言，与治疗人员的关系尤为重要。干预变量对患者满意度无显著影响。针对导向变化问题的回答，其变异性小于针对导向状态问题的回答。