Bush K
Norwich University, Northfield, Vt., USA.
RN. 2001 Mar;64(3):35-7.
Effective communication with patients starts with active listening. Tune in to the meanings behind their words, as well as their nonverbal cues, so you can understand their mindset and adjust your communication style accordingly.
与患者进行有效的沟通始于积极倾听。留意他们话语背后的含义以及非语言线索,这样你就能理解他们的思维模式并相应地调整你的沟通方式。