Donaldson L J
Department of Health, Richmond House, 79 Whitehall, London SW1A 2NS, UK.
Qual Health Care. 2001 Dec;10 Suppl 2(Suppl 2):ii8-12. doi: 10.1136/qhc.0100008...
The agenda for health care in developed countries in the 21st century will be dominated by a vision of quality which seeks to address the deep seated problems of the past. The ability to deliver safe, effective, high quality care within organisations with the right cultures, the best systems, and the most highly skilled and motivated work forces will be the key to meeting this challenge. This is an issue which should be a priority for education and training bodies. The need for health services to give priority to developing health professionals equipped to practise in a new way and thrive in new organisational environments requires a rapid response to reshape curricula and training programmes. Developing leadership and management skills will be essential in achieving this transformation in the quality of care delivered to patients.
21世纪发达国家医疗保健的议程将由一种质量愿景主导,该愿景旨在解决过去根深蒂固的问题。在拥有合适文化、最佳系统以及技能最娴熟且积极性最高的劳动力的组织内提供安全、有效、高质量护理的能力,将是应对这一挑战的关键。这是一个教育和培训机构应优先关注的问题。卫生服务部门需要优先培养有能力以新方式执业并在新组织环境中蓬勃发展的卫生专业人员,这就要求迅速做出反应,重塑课程和培训计划。培养领导能力和管理技能对于实现向患者提供护理质量的这一转变至关重要。