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领导力与医疗质量。

Leadership and the quality of care.

作者信息

Firth-Cozens J, Mowbray D

机构信息

Centre for Clinical Psychology & Healthcare Research, University of Northumbria at Newcastle, Newcastle upon Tyne NE7 7XA, UK.

出版信息

Qual Health Care. 2001 Dec;10 Suppl 2(Suppl 2):ii3-7. doi: 10.1136/qhc.0100003...

Abstract

The importance of good leadership is becoming increasingly apparent within health care. This paper reviews evidence which shows that it has effects, not only on financial management, but on the quality of care provided. Some theories of leadership are discussed, primarily in terms of how different types of leaders might affect quality in different ways, including the effects that they might have on the stress or wellbeing of their staff which, in turn, is related to the quality of care produced. Finally, the conflicts shown in terms of leadership within the context of health care are discussed, leading to the conclusion that development programmes must be specially tailored to address the complexities of this arena.

摘要

良好领导力的重要性在医疗保健领域正日益显现。本文回顾了相关证据,这些证据表明领导力不仅对财务管理有影响,还对所提供的护理质量有影响。文中讨论了一些领导力理论,主要围绕不同类型的领导者可能如何以不同方式影响质量展开,包括他们可能对员工压力或福祉产生的影响,而这又与所提供护理的质量相关。最后,探讨了医疗保健背景下领导力方面所呈现的冲突,得出的结论是,发展项目必须专门定制,以应对该领域的复杂性。

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