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儿科麻醉信息手册的引入:对其对家长焦虑和满意度影响的审计

The introduction of a paediatric anaesthesia information leaflet: an audit of its impact on parental anxiety and satisfaction.

作者信息

Bellew M, Atkinson K R, Dixon G, Yates A

机构信息

Department of Clinical and Health Psychology, St James's University Hospital, Leeds, UK.

出版信息

Paediatr Anaesth. 2002 Feb;12(2):124-30. doi: 10.1046/j.1460-9592.2002.00788.x.

Abstract

BACKGROUND

A paediatric anaesthesia information leaflet was produced to address preoperative parental anxiety and to facilitate informed parental consent.

METHODS

An audit was undertaken to assess the impact of introducing the leaflet. This addressed the information needs and expectations of parents of children undergoing anaesthesia, parental satisfaction with information provision and parental preoperative anxiety.

RESULTS

The audit revealed that parents expect to be provided with information, although not necessarily in written form. However, the majority who received the information leaflet concluded that verbal information alone would not have been sufficient. The information leaflet was found to be accessible, informative and useful and those who received it reported greater satisfaction with information provision than a control group. Many parents perceived that it resulted in lower levels of preoperative anxiety

CONCLUSIONS

A decision was therefore undertaken that routine use of the leaflet would continue on all of the paediatric surgical wards. However, the study also indicated that leaflets should not replace verbal communication with nursing and medical staff, who remain important sources of information.

摘要

背景

制作了一份儿科麻醉信息手册,以缓解术前家长的焦虑情绪,并促进家长做出知情同意。

方法

进行了一项审核,以评估引入该手册的影响。审核内容包括接受麻醉儿童家长的信息需求与期望、家长对信息提供的满意度以及家长术前焦虑情况。

结果

审核发现,家长期望获得信息,尽管不一定是书面形式。然而,大多数收到信息手册的家长认为仅靠口头信息是不够的。信息手册被认为易于理解、内容丰富且有用,收到手册的家长对信息提供的满意度高于对照组。许多家长认为这降低了术前焦虑水平。

结论

因此决定在所有儿科外科病房继续常规使用该手册。然而,研究还表明,手册不应取代与医护人员的口头沟通,医护人员仍是重要的信息来源。

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