Alimo-Metcalfe Beverly, Alban-Metcalfe John
Leeds University.
Health Serv J. 2002 Mar 7;112(5795):26-7.
A study of private and public sector managers, including 2,000 from the NHS, revealed consensus on the qualities of an effective leader. These included: concern for others, approachability, intellectual ability, communication skills, charisma and the ability to unite people. Integrity was seen as particularly important by public sector managers. Public sector managers were rated significantly higher by their staff than those in the private sector. The results point to the need for caution in introducing private sector managers to the NHS.
一项针对公共部门和私营部门经理人的研究（其中包括2000名来自英国国家医疗服务体系的人员）揭示了对于一名有效领导者品质的共识。这些品质包括：关心他人、平易近人、智力水平、沟通技巧、个人魅力以及团结众人的能力。公共部门经理人认为正直尤为重要。公共部门经理人的员工对他们的评价显著高于私营部门的经理人。研究结果表明，在将私营部门经理人引入英国国家医疗服务体系时需谨慎行事。
