Buys R, Muller M
Curationis. 2000 Jun;23(2):50-6. doi: 10.4102/curationis.v23i2.652.
Nursing service managers are challenged with enormous transformations within the new political dispensation in South Africa. The objective of the study was to explore and describe the experiences and perceptions of the nursing service managers regarding transformation of health services in selected Provincial Academic Health Complexes. A qualitative, exploratory, descriptive and phenomenological design was employed utilising focus group interviews and narratives as methods of data collection. After content analysis was performed, results were grouped into management of health service transformation and quality of patient care in relation to the levels of the organisation. The levels in the organisation are individual level, group level, departmental level and organisational level. Positive and negative experiences and perceptions were identified.
在南非新的政治体制下，护理服务管理者面临着巨大的变革挑战。本研究的目的是探讨和描述护理服务管理者对选定省级学术健康综合机构中卫生服务转型的经历和看法。采用了定性、探索性、描述性和现象学设计，利用焦点小组访谈和叙述作为数据收集方法。在进行内容分析后，结果根据组织层面分为卫生服务转型管理和患者护理质量。组织层面包括个人层面、群体层面、部门层面和组织层面。研究确定了积极和消极的经历及看法。
