Held J, Brüesch M, Zollinger A, Pasch T, Krueger H
Institut für Hygiene und Arbeitsphysiologie, Eidgenössische Technische Hochschule Zürich, Clausiusstrasse 25, 8092 Zürich.
Anaesthesist. 2002 Feb;51(2):110-5. doi: 10.1007/s00101-001-0265-6.
The aim of this study was the detection and understanding of weak points in the ergonomic design of anaesthesia workplaces in a multidisciplinary operating room facility.
Analysis of workplaces and of working processes by means of observations, computer-supported task recording and video-photo documentation. During guided interviews the participants were provided with material for naming-by-pointing and drawing. Subsequently, the background of the problems encountered and possible improvements were visualised.
Important deficits were devices not positioned within reach and view, difficulties in operating the lines connecting the patient and the devices, and inconsistent workplace layouts. These were caused by erroneous planning of the facility and disregarding ergonomic principles in equipment design. The initial improvements implemented were the development of a new concept for a flexible equipment positioning and the design of a tool for cable handling.
Although from the very beginning of the study the anaesthesia personnel quoted the handling of the lines connecting patients and devices as the main cause for working difficulties, the external ergonomist could contribute to a broader view of the problems. The method presented here initiated a mutual learning process between ergonomist and users and resulted in a common understanding of the problems and their causes. Compared to the traditional consulting process, more time and efforts were necessary but were offset by the users' acceptance of the improvements and the prevention of design errors.
本研究的目的是检测并了解多学科手术室设施中麻醉工作场所人体工程学设计的薄弱环节。
通过观察、计算机辅助任务记录和视频照片记录对工作场所和工作流程进行分析。在引导式访谈中,为参与者提供用于指认和绘图命名的材料。随后,将遇到的问题背景和可能的改进措施可视化。
重要缺陷包括设备未放置在可及和可视范围内、操作连接患者与设备的线路存在困难以及工作场所布局不一致。这些是由设施规划错误和设备设计中忽视人体工程学原理造成的。最初实施的改进措施是制定灵活设备定位的新概念以及设计电缆处理工具。
尽管从研究一开始麻醉人员就将处理连接患者与设备的线路列为工作困难的主要原因,但外部人体工程学家有助于更全面地看待这些问题。这里介绍的方法启动了人体工程学家与用户之间的相互学习过程,并促成了对问题及其原因的共同理解。与传统咨询过程相比,需要更多时间和精力,但用户对改进措施的接受以及对设计错误的预防弥补了这一点。