Duffy Joanne R
Catholic University of America, Washington, DC., USA.
Clin Nurse Spec. 2002 Mar;16(2):70-6; quiz 77-8. doi: 10.1097/00002800-200203000-00007.
Within a team-oriented approach to healthcare, the demonstration of quality is challenging. Multidisciplinary quality indicators ideally represent all pertinent stakeholders and are preferred when evaluating the quality of care for specific patient populations. Recently, however, nursing-sensitive indicators have been developed that reflect the unique contribution of nursing to patient outcomes. Because nursing-sensitive quality indicators reflect nursings' accountability for patient care, they must also be considered when identifying indicators sets. Controversy exists concerning the appropriate definition, number, and approach to indicator identification. Many organizations are attempting to measure everything to ensure that all appropriate indicators are represented. To incorporate both nursing-sensitive and multidisciplinary quality indicators, a phased organization-wide approach is advocated. Through clinical leadership skills combined with the advanced practice roles of consultant, educator, and researcher, the clinical nurse specialist can facilitate the inclusion of relevant indicators, preserve both multidisciplinary and nursing-sensitive approaches, and maintain efficiency during the process. The clinical nurse specialist, with clinical expertise and advanced education has a unique leadership role in the identification of the resultant critical indicator matrix.
在以团队为导向的医疗保健模式中,展示质量具有挑战性。多学科质量指标理想情况下代表了所有相关利益攸关方,在评估特定患者群体的护理质量时更受青睐。然而,最近已制定出护理敏感指标,这些指标反映了护理对患者结局的独特贡献。由于护理敏感质量指标反映了护理对患者护理的责任,因此在确定指标集时也必须予以考虑。关于指标识别的适当定义、数量和方法存在争议。许多组织试图衡量一切,以确保涵盖所有适当的指标。为了纳入护理敏感指标和多学科质量指标,提倡采用分阶段的全组织方法。通过将临床领导技能与顾问、教育工作者和研究人员的高级实践角色相结合,临床护理专家可以促进纳入相关指标,保持多学科和护理敏感方法,并在此过程中保持效率。具有临床专业知识和高等教育背景的临床护理专家在确定最终的关键指标矩阵方面具有独特的领导作用。