Managing the individual and family in crisis.

Thorough assessment of the crisis requires skilled use of interviewing techniques, such as facilitating the flow of verbalization, selective focusing, ventilation and catharsis. Family interviewing is especially challenging. Conveying interest and preserving neutrality are essential while deciphering relationships among family members. Treatment modalities include individual and family counseling, psychoactive drugs, environmental manipulation (hospitalization, vacation) and the use of community resources. Intervention at the appropriate time can break a vicious cycle of repetitive disorganization and crisis.