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护士工作满意度对留职率的影响:澳大利亚视角

The effects of nurses' job satisfaction on retention: an Australian perspective.

作者信息

Cowin Leanne

机构信息

Nursing Research Mental Health, South Western Sydney Area Health Service, Sydney, Australia.

出版信息

J Nurs Adm. 2002 May;32(5):283-91. doi: 10.1097/00005110-200205000-00008.

Abstract

OBJECTIVE

The effectiveness of any strategy that aims to improve recruitment and retention in the nursing profession will depend in part upon understanding the factors and influences on nurses' job satisfaction.

BACKGROUND

The nursing work force is aging. The question now commonly asked by the nursing profession worldwide is: Who will replace this work force? Although the number of employed nurses continues to decline, patient acuity and turnover in our healthcare system continues to increase. This increasing dilemma is further deepened by progressively falling annual recruitment of new nurses and has resulted in an alarming shortfall of nurses.

METHODS

This study used a multigroup longitudinal design to elicit nurses' attitudes toward their job satisfaction and retention plans.

RESULTS

The results revealed that professional status was found to be significant of retention. The results indicated that job satisfaction remained relatively stable with time for experienced nurses (N = 528/332). For new graduates (N = 506/110) the issue of pay became a significant area of dissatisfaction in the transition from student to registered nurse.

CONCLUSION

The results from this study contribute to the expanding body of knowledge that indicates professional status, autonomy, and remuneration are career issues of great concern for nurses and is particularly relevant for the retention of the newly registered nurse.

摘要

目的

任何旨在改善护理行业招聘和留用情况的策略的有效性,在一定程度上都将取决于对影响护士工作满意度的因素的理解。

背景

护理劳动力正在老龄化。目前全球护理行业普遍提出的问题是:谁将取代这支劳动力队伍?尽管在职护士的数量持续下降,但我们医疗系统中患者的病情严重程度和人员流动率却持续上升。新护士年度招聘人数的逐年下降进一步加剧了这一日益严重的困境,导致护士严重短缺。

方法

本研究采用多组纵向设计来了解护士对其工作满意度和留用计划的态度。

结果

结果显示,职业地位对留用具有重要意义。结果表明,经验丰富的护士(N = 528/332)的工作满意度随时间相对稳定。对于新毕业生(N = 506/110)而言,薪资问题在从学生转变为注册护士的过程中成为一个显著的不满领域。

结论

本研究结果有助于扩充相关知识体系,表明职业地位、自主权和薪酬是护士极为关注的职业问题,对新注册护士的留用尤为重要。

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