Eggly Susan
Department of Medicine, Wayne State University, Detroit, MI 48201, USA.
Health Commun. 2002;14(3):339-60. doi: 10.1207/S15327027HC1403_3.
Researchers and medical educators in the area of physician-patient communication encourage physicians to elicit patient narratives during medical encounters to facilitate data collection, rapport building, and patient satisfaction. These scholars, however, provide little information about the nature of the narrative, especially in the context of the medical interview. This article reviews the multidisciplinary literature on narrative and reports the results of a narrative analysis of 21 physician-patient interviews. A set of criteria for defining narrative is derived from the literature and applied to these interviews, demonstrating the limitations of previous conceptions of narrative and suggesting an expanded definition. This expansion emphasizes the notion that narratives are co-constructed through the interaction of both participants in the conversation in which they occur. Application of the expanded definition to the same interviews reveals 3 new narrative forms: narratives that emerge through the co-constructed chronology of key events, the co-constructed repetition and elaboration of key events, and the coconstructed interpretation of the meaning of key events.
医患沟通领域的研究人员和医学教育工作者鼓励医生在医疗问诊过程中引出患者的叙述,以促进数据收集、建立融洽关系和提高患者满意度。然而,这些学者很少提供有关叙述本质的信息,尤其是在医疗问诊的背景下。本文回顾了关于叙述的多学科文献,并报告了对21次医患访谈进行叙述分析的结果。从文献中得出了一套定义叙述的标准,并将其应用于这些访谈,揭示了先前叙述概念的局限性,并提出了一个扩展定义。这种扩展强调了这样一种观念,即叙述是通过其出现的对话中双方参与者的互动共同构建的。将扩展定义应用于相同的访谈中,揭示了三种新的叙述形式:通过关键事件的共同构建时间顺序出现的叙述、关键事件的共同构建重复和阐述,以及关键事件意义的共同构建解释。