Gearon Christopher J
Hosp Health Netw. 2002 Oct;76(10):40-3, 2.
"Patient-centered care" sounds like the slogan for an era in which consumers are taking more responsibility for their health care choices. In fact, it has been the foundation of the Planetree Model since 1978, when disenchantment with the hospital experience led to a philosophy that puts patients first. Twenty-five years later, Planetree-affiliated hospitals say the payoff is significant in terms of patient and staff satisfaction, and the bottom line.
