Wood Robert Chapman, Hamel Gary
Harv Bus Rev. 2002 Nov;80(11):104-10, 112-3, 134.
Large, tradition-bound organizations can make space for radical, low-cost (and therefore low-risk) innovations. Just ask executives at the World Bank. The story of this best practice begins in 1998, when a young new-products group at the international funding agency proposed holding an Innovation Marketplace to capture novel ideas within the Bank for alleviating poverty. The forum, which eventually was opened to external participants, let people informally present their antipoverty ideas to potential funding sources. Funders could move among hundreds of booths and evaluate proposals for, say, a program that would provide postdisaster reconstruction insurance in developing countries or a vaccination development initiative. The marketplace truncated the Bank's standard project-review processes, which often stretched to a year or more, and gave funders permission to make commitments in the tens of thousands of dollars, rather than in the tens of millions more typical of Bank-financed projects. The marketplace concept met with some skepticism at the beginning. Some senior executives at the Bank felt no group had the right to spend the agency's money without following its well-established resource allocations process. But the marketplace team believed an open process for allocating grants would produce more breakthrough ideas in the long run than a centralized one. In this article, the authors describe how the new-products team brainstormed to create a market for ideas, how it got senior management's support, and how it has expanded on the original concept for these innovation marketplaces. The program's success, they contend, offers hope both for the world's poor and for business leaders looking to find new ideas under the hard crust of corporate dogma, conformance, and bureaucracy.
大型的、受传统束缚的组织可以为激进的、低成本(因而低风险)的创新留出空间。问问世界银行的高管们就知道了。这个最佳实践的故事始于1998年,当时这家国际融资机构的一个年轻的新产品团队提议举办一个创新市场,以捕捉世行内部有关减轻贫困的新想法。这个论坛最终向外部参与者开放,让人们可以非正式地向潜在的资金来源介绍他们的扶贫想法。资助者可以穿梭于数百个展位之间,评估各种提案,比如一个为发展中国家提供灾后重建保险的项目,或者一项疫苗研发倡议。这个市场简化了世行通常长达一年或更长时间的标准项目审查流程,并允许资助者承诺提供数万美元的资金,而不是世行资助项目中更常见的数千万美元。市场概念一开始遭到了一些质疑。世行的一些高级管理人员认为,没有哪个团队有权在不遵循其既定资源分配流程的情况下动用该机构的资金。但市场团队认为,从长远来看,一个开放的拨款分配流程比集中式流程能产生更多突破性的想法。在本文中,作者描述了新产品团队如何集思广益来创建一个创意市场,如何获得高级管理层的支持,以及如何在这些创新市场的原始概念基础上进行拓展。他们认为,该项目的成功既为世界上的贫困人口带来了希望,也为那些希望在公司教条、合规和官僚主义的坚硬外壳下找到新想法的企业领导者带来了希望。