Cooper Jeffrey B, Newbower Ronald S, Long Charlene D, McPeek Bucknam
Qual Saf Health Care. 2002 Sep;11(3):277-82. doi: 10.1136/qhc.11.3.277.
A modified critical-incident analysis technique was used in a retrospective examination of the characteristics of human error and equipment failure in anesthetic practice. The objective was to uncover patterns of frequently occurring incidents that are in need of careful prospective investigation. Forty seven interviews were conducted with staff and resident anesthesiologists at one urban teaching institution, and descriptions of 359 preventable incidents were obtained. Twenty three categories of details from these descriptions were subjected to computer-aided analysis for trends and patterns. Most of the preventable incidents involved human error (82%), with breathing-circuit disconnections, inadvertent changes in gas flow, and drug syringe errors being frequent problems. Overt equipment failures constituted only 14% of the total number of preventable incidents, but equipment design was indictable in many categories of human error, as were inadequate experience and insufficient familiarity with equipment or with the specific surgical procedure. Other factors frequently associated with incidents were inadequate communication among personnel, haste or lack of precaution, and distraction. Results from multi-hospital studies based on the methodology developed could be used for more objective determination of priorities and planning of specific investments for decreasing the risk associated with anesthesia.
一种改良的关键事件分析技术被用于回顾性研究麻醉实践中的人为失误和设备故障特征。目的是发现那些需要进行仔细前瞻性调查的频繁发生事件的模式。在一所城市教学机构对工作人员和住院麻醉医师进行了47次访谈,获得了359起可预防事件的描述。对这些描述中的23类细节进行了计算机辅助分析,以寻找趋势和模式。大多数可预防事件涉及人为失误(82%),呼吸回路断开、气体流量意外改变和药物注射器错误是常见问题。明显的设备故障仅占可预防事件总数的14%,但在许多人为失误类别中,设备设计应受到指责,经验不足以及对设备或特定手术操作不够熟悉也应受到指责。与事件频繁相关的其他因素包括人员之间沟通不足、匆忙或缺乏预防措施以及注意力分散。基于所开发方法的多医院研究结果可用于更客观地确定优先级以及规划具体投资,以降低与麻醉相关的风险。