Bain D J
Med Educ. 1976 Mar;10(2):125-31. doi: 10.1111/j.1365-2923.1976.tb00545.x.
Detailed study of a series of tape-recorded interviews enabled the author to carry out a critical self-audit of his consultations. The analysis of categories of verbal interaction in doctor-patient consultations proved to be a practical and reliable method of studying the doctor-patient relationship. The methods and techniques used in this research could, with advantage, be employed in the fields of undergraduate and postgraduate teaching. Since a satisfactory doctor-patient relationship is of great value, study in depth of the verbal interaction between doctor and patient in general practice consultations can provide guide lines to those who seek an improvement in doctor-patient communication.
对一系列录音访谈的详细研究使作者能够对自己的诊疗过程进行批判性的自我审视。事实证明，分析医患诊疗过程中的言语互动类别是研究医患关系的一种实用且可靠的方法。本研究中使用的方法和技术可以有效地应用于本科和研究生教学领域。由于良好的医患关系具有重要价值，深入研究全科诊疗中医患之间的言语互动可以为那些寻求改善医患沟通的人提供指导方针。
