Truppo Colleen, Keller Vivian A, Reusch Maria Teresa, Pandya Bhavik, Bendich David
Horizon Blue Cross Blue Shield of New Jersey (BCBSNJ), Newark, New Jersey, USA.
Manag Care Interface. 2003 Mar;16(3):35-40, 62.
The effects of a mail-based compliance program for patients receiving lipid-lowering therapy were assessed in a retrospective, observational study. During the first year of the "Close to the Heart" program, 79% of 3,077 previously noncompliant patients filed claims for statin medications, resulting in increased percentages of patients who reached optimal or near-optimal serum lipid goals. Among patients who restarted therapy, approximately 72% were more than 70% compliant. This comprehensive compliance program administered by a large insurance company appears to have helped patients restart and maintain statin therapy, resulting in improved serum lipid profiles and reduced risk of cardiovascular complications.