Make these changes to cut delays, diversion hours.

Significant reductions in delays and diversion hours are reported by an ED that has implemented changes as part of the GE Medical Systems Six Sigma for Healthcare process. Triage protocols for blood draws, urine, and intravenous lines are used. Nurses are paired with a technician or paramedic and work as a team. Technicians are assigned specific tasks, such as triage, electrocardiograms, or performing repeat vital signs.