Pearson Alan, Fitzgerald Mary, Nay Rhonda
School of Nursing and Midwifery, La Trobe University, Bundoora, Victoria 3083, Australia.
J Gerontol Nurs. 2003 Jun;29(6):40-7. doi: 10.3928/0098-9134-20030601-09.
The literature suggests that food service largely has become identified as a non-nursing duty and as a task that should be completed as quickly as possible. This conflicts with the evidence that social interaction at mealtimes has the potential to promote well being. Using observational and interview techniques, the social and functional context of meal service in 10 nursing homes was examined in this study. The findings from the observation of and interviews with staff are reported in this article. Three broad themes describing the cultural practices of nursing home staff during mealtimes are identified as follows: maintaining personal identity, assisting individuals to eat, and maintaining interaction. Alongside residents' general outward acquiescence to the service, nurses did not see problems and deficiencies with the service observed by the researchers or reported by the residents. Recommendations to improve mealtime service in nursing homes have been put forward in an effort to enlighten staff.
文献表明,餐饮服务在很大程度上已被视为一项非护理职责,是一项应尽快完成的任务。这与用餐时的社交互动具有促进健康的潜力这一证据相冲突。本研究采用观察和访谈技术,对10家养老院餐饮服务的社会和功能背景进行了考察。本文报告了对工作人员的观察和访谈结果。描述养老院工作人员用餐时文化习俗的三个广泛主题如下:保持个人身份认同、协助个人进食以及保持互动。除了居民对服务普遍表面上的默认外,护士并未发现研究人员观察到或居民报告的服务问题和缺陷。为了让工作人员有所认识,已提出改善养老院用餐服务的建议。