Glendinning Caroline
National Primary Care Research and Development Centre, University of Manchester, M13 9PL Manchester, UK.
Health Policy. 2003 Aug;65(2):139-51. doi: 10.1016/s0168-8510(02)00205-1.
Like many other post-industrial societies, England is facing demographic and political pressures to reduce the fragmentation of services for older people. Moreover, current government policies emphasise collaboration and 'partnership', particularly between health and social care services. Recently, two new policy initiatives have enabled the full integration of services to take place, involving formerly separate health and social care organisations-between family doctors (general practitioners) and community health services, and between health and social services organisations. Both initiatives also allow the pooling of previously separate funding streams. This paper presents findings from evaluations of these two initiatives. Drawing on this evidence, the paper concludes that structural integration can transform preoccupations over narrow sectoral responsibilities and boundaries to a 'whole systems' paradigm of service planning and delivery. However, major internal barriers to integration may remain: these include professional domains and identities, and differential power relationships between newly integrated services and professionals. Moreover, the success of these new horizontal, inter-organisational arrangements is profoundly influenced by the wider policy environment and by vertical relationships with national government. Together, these pressures exclude the voices of older people, and therefore call into question whether the considerable organisational upheaval of service integration will be able to deliver the changes valued by older people themselves.
与许多其他后工业社会一样,英国正面临人口结构和政治方面的压力,需要减少老年人服务的碎片化。此外,当前政府政策强调合作与“伙伴关系”,尤其是在卫生和社会护理服务之间。最近,两项新的政策举措促成了服务的全面整合,涉及以前相互独立的卫生和社会护理组织——家庭医生(全科医生)与社区卫生服务之间,以及卫生和社会服务组织之间。这两项举措还允许整合以前分散的资金流。本文展示了对这两项举措评估的结果。基于这些证据,本文得出结论,结构整合可以将对狭隘部门职责和界限的关注转变为服务规划与提供的“全系统”范式。然而,整合可能仍然存在重大内部障碍:这些障碍包括专业领域和身份,以及新整合的服务与专业人员之间不同的权力关系。此外,这些新的横向组织间安排的成功深受更广泛的政策环境以及与中央政府纵向关系的影响。这些压力共同排除了老年人的声音,因此让人质疑服务整合带来的巨大组织动荡是否能够实现老年人自身所看重的变革。