Csedö Zoltán, Nagy Balázs, Dobák Miklós, Dózsa Csaba, Gulácsi László
Budapesti Közgazdaságtudományi és Allamigazgatási Egyetem, Vezetési és Szervezési Tanszék.
Orv Hetil. 2003 Jun 8;144(23):1135-43.
The Hungarian managed care model integrates the different levels of health care services. Its goal is a more efficient resource allocation within the health care system, quality improvement of services, developing incentives and financing methods. The basic concept of the model is to introduce the benefits of the American managed care and the British fundholding system. The managed care model brought a new approach in the Hungarian health care system and meets a lot of expectation in both professional and political context. The model has certain problems, but these are handled at macro level. Without an integrated approach of macro, meso and micro levels is hardly believable the efficient and effective functioning of the model. Such macro level problems are the cost-efficiency versus high quality health services, financing incentives, and risk taking. At meso and micro level we are facing with questionable efficiency and effectiveness of the MCOs other health care organisations, which are based on strong bureaucratic paradigms and are convicted to a long lasting crisis in their changing environment. The integrated use of Mintzberg's management models (machine model, network model, performance-control model, virtual government model and normative-control model) adapted by us for the Hungarian managed care model could resolve certain problems or make them at least more solvable. In the changing environment of the health cares organisations the top management has to frame the change-scenario, to initiate, realise and sustain organisational changes. Achieving this, the proposed management models are a useful support. Their practical application could contribute to the efficient and effective functioning of the Hungarian managed care model at macro, meso and micro levels, as well.
匈牙利的管理式医疗模式整合了不同层次的医疗服务。其目标是在医疗系统内更有效地分配资源、提高服务质量、制定激励措施和融资方法。该模式的基本理念是引入美国管理式医疗和英国基金持有系统的优点。管理式医疗模式给匈牙利医疗系统带来了新方法,在专业和政治层面都满足了很多期望。该模式存在一些问题,但这些问题在宏观层面得到处理。如果没有宏观、中观和微观层面的综合方法,很难相信该模式能高效且有效地运作。这类宏观层面的问题包括成本效益与高质量医疗服务、融资激励以及风险承担。在中观和微观层面,我们面临着管理式医疗组织及其他医疗保健组织效率和效果存疑的问题,这些组织基于强大的官僚范式,在不断变化的环境中陷入长期危机。我们将明茨伯格的管理模型(机械模型、网络模型、绩效控制模型、虚拟政府模型和规范控制模型)整合应用于匈牙利管理式医疗模式,能够解决某些问题,或者至少使其更易于解决。在医疗保健组织不断变化的环境中,高层管理人员必须构建变革方案,发起、实现并维持组织变革。要做到这一点,所提出的管理模型是有益的支持。它们的实际应用也有助于匈牙利管理式医疗模式在宏观、中观和微观层面高效且有效地运作。