Nobile Chantelle, Drotar Dennis
Department of Psychology, Case Western Reserve University, Cleveland Ohio, USA.
J Dev Behav Pediatr. 2003 Aug;24(4):279-90. doi: 10.1097/00004703-200308000-00010.
This narrative review of the correlates of effective parent-provider communication and relevant interventions indicates that effective parent-provider communication is associated with parental satisfaction with care, adherence to treatment recommendations, and enhanced discussion of psychosocial concerns. Moreover, interventions designed to improve parent-provider communication resulted in more discussion of psychosocial concerns, better recall of information from the visit, and improved parent-provider communication. Recommendations for the development of more effective studies of parent-provider communication and relevant interventions in pediatric primary care include the need for theoretical models to help guide research, the development of reliable and valid self-report measures of communication, the assessment of clinically relevant correlates of parent-provider communication, and the study of children's roles in communication with their pediatricians.
这篇关于有效医患沟通的相关因素及相关干预措施的叙述性综述表明，有效的医患沟通与家长对医疗服务的满意度、对治疗建议的依从性以及对心理社会问题讨论的加强有关。此外，旨在改善医患沟通的干预措施带来了更多关于心理社会问题的讨论、对就诊信息更好的回忆以及医患沟通的改善。在儿科初级保健中开展更有效医患沟通及相关干预措施研究的建议包括：需要理论模型来指导研究、开发可靠有效的沟通自我报告测量方法、评估医患沟通的临床相关因素以及研究儿童在与儿科医生沟通中的作用。
