Manji I
J Can Dent Assoc. 1992 Nov;58(11):895-6.
It may be stating the obvious, but the bottom line is this: treat staff the way you would like to be treated yourself. Appreciate, respect, recognize and reward them. Behavior that is appreciated gets repeated. The easiest way to find out if your team is happy is to open up the channels of communication. Relieve yourself of the guesswork by asking them what they want. If you can't give them everything at once, you may be able to satisfy at least some of the items on their wish list. And when you address their needs and wants, you'll be rewarded with more loyalty and commitment than you'd ever have expected. You will be that "greener pasture" that the best and the brightest gravitate toward.
这可能是不言而喻的，但关键在于：以你希望自己被对待的方式对待员工。欣赏、尊重、认可并奖励他们。受到欣赏的行为会不断重复。了解团队是否开心的最简单方法是打开沟通渠道。通过询问他们想要什么来消除猜测。如果你不能一次性满足他们所有需求，至少可以满足他们愿望清单上的一些项目。当你满足他们的需求和愿望时，你将获得比预期更多的忠诚和奉献。你将成为最优秀、最聪明的人向往的“更美好的牧场”。
