Andrew James P, Sirkin Harold L
Boston Consulting Group, Chicago, USA.
Harv Bus Rev. 2003 Sep;81(9):76-83, 132.
Despite companies' almost fanatical worship of innovation, most new products don't generate money. That's because executives don't realize that the approach they take to commercializing a new product is as important as the innovation itself. Different approaches can generate very different levels of profit. Companies tend to favor one of three different innovation approaches, each with its own investment profile, profitability pattern, risk profile, and skill requirements. Most organizations are instinctively integrators: They manage all the steps needed to take a product to market themselves. Organizations can also choose to be orchestrators: They focus on some parts of the commercialization process and depend on partners to manage the rest. And finally, companies can be licensers: They sell or license a new product or idea to another organization that handles the commercialization process. Different innovations require different approaches. Selecting the most suitable approach, the authors' research found, often yields two or three times the profits of the least optimal approach. Yet companies tend to rely only on the mode most familiar to them. Executives would do better to take several different factors into account before deciding which tack to take, including the industry they're trying to enter, the specific characteristics of the innovation, and the risks involved in taking the product to market. By doing so, companies can match the approach to the opportunity and reap the maximum profit. Choosing the wrong approach, like Polaroid did, for example, can lead to the failure of both the product and the company. Optimizing their approaches, as Whirlpool has done, helps ensure that companies' innovations make money.
尽管企业对创新近乎狂热地追捧,但大多数新产品都无法盈利。这是因为高管们没有意识到,他们将新产品商业化所采用的方法与创新本身同样重要。不同的方法会产生截然不同的利润水平。企业往往倾向于三种不同创新方法中的一种,每种方法都有其自身的投资状况、盈利模式、风险状况和技能要求。大多数组织本能地倾向于整合者模式:它们自行管理将产品推向市场所需的所有步骤。组织也可以选择成为协调者:它们专注于商业化过程的某些部分,并依靠合作伙伴来管理其余部分。最后,企业还可以成为授权者:它们将新产品或新想法出售或授权给另一个负责商业化过程的组织。不同的创新需要不同的方法。作者的研究发现,选择最合适的方法通常会比最不合适的方法多产生两到三倍的利润。然而,企业往往只依赖于它们最熟悉的模式。高管们在决定采取哪种策略之前,最好考虑几个不同的因素,包括他们试图进入的行业、创新的具体特征以及将产品推向市场所涉及的风险。这样做,企业就能使方法与机会相匹配,并获得最大利润。选择错误的方法,比如宝丽来公司那样,可能会导致产品和公司双双失败。像惠而浦公司那样优化方法,有助于确保企业的创新能够盈利。