Apker Julie, Ford Wendy S, Fox Dorothy H
Department of Communication, Western Michigan University, Kalamazoo, MI, USA.
Nurs Econ. 2003 Sep-Oct;21(5):226-32, 207.
Recruiting and retaining qualified nursing staff is of growing importance to today's hospital and nurse leaders. Findings from a survey completed by 190 RNs at a major teaching hospital revealed that nursing roles, professional autonomy, and supportive communication were differentially related to the nurses' organizational and professional identification. Professional autonomy was by far the strongest predictor of nurse identification, followed by manager and co-worker support. Co-worker support and traditional nursing roles predicted nurse professional identification, but neither traditional nor collaborative roles predicted nurses' identification with their organization. Communication strategies intended to help executives retain qualified nursing staff are presented.
招聘和留住合格的护理人员对当今医院和护士领导者来说愈发重要。一家大型教学医院的190名注册护士完成的一项调查结果显示，护理角色、职业自主性和支持性沟通与护士的组织认同和职业认同存在不同程度的关联。职业自主性是护士认同的最强预测因素，其次是管理者和同事的支持。同事支持和传统护理角色可预测护士的职业认同，但传统角色和协作角色均无法预测护士对所在组织的认同。本文还介绍了旨在帮助管理人员留住合格护理人员的沟通策略。
