Haug A O
Ostfold Sentralsykehus, Fredrikstad.
Tidsskr Nor Laegeforen. 1992 Oct 10;112(24):3102-5.
The technical quality of medical treatment in Norway is generally high, whereas the functional quality of the same medical treatment varies considerably. This becomes quite apparent from complaints from patients on treatment and care. Patients expect health care services to be of consistently high quality. They increasingly expect good quality medical treatment, just like they, as consumers, expect quality goods and services elsewhere in society. Realization of the Norwegian Medical Association's resolution on medical quality assurance is an important measure, both in assuring and improving the overall quality of the care and treatment of patients.
挪威医疗的技术质量总体较高，而同样的医疗在功能质量方面却有很大差异。这从患者对治疗和护理的投诉中就很明显地体现出来。患者期望医疗保健服务能始终保持高质量。他们越来越期望得到优质的医疗治疗，就如同他们作为消费者在社会其他地方期望获得优质商品和服务一样。落实挪威医学协会关于医疗质量保证的决议，是确保和提高患者护理及治疗整体质量的一项重要举措。
