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艾滋病外展工作者:工作满意度/不满度的探索性研究

AIDS outreach workers: an exploratory study of job satisfactions/dissatisfactions.

作者信息

Deren S, Davis W R, Tortu S, Friedman S, Tross S, Sufian M, Pascal J, Stull C

机构信息

Narcotic and Drug Research, Inc., New York, NY.

出版信息

AIDS Educ Prev. 1992 Winter;4(4):328-37.

PMID:1472418
Abstract

AIDS outreach workers operate at the frontlines of the AIDS epidemic to provide information and education to high-risk individuals. Recent reports indicate that these workers have been effective in helping to reduce high-risk behaviors. However, a review of retention data for 62 outreach workers employed from 1986 to 1988 at a private nonprofit research institute indicated a high rate of turnover, especially among males. The literature provides little information regarding the demographic characteristics of outreach workers and their sources of job satisfaction and dissatisfaction. This exploratory investigation was undertaken to address these topics. Structured interviews were conducted with 20 currently active outreach workers. Results indicate that altruistic motives were most frequently cited as reasons why people became outreach workers and also provided the primary source of satisfaction. Stress was most frequently mentioned as a source of dissatisfaction and also as a reason previous workers had left outreach work. Conclusions focus on the outreach workers' suggestions for job improvements. These included: improvement in the terms of employment (e.g., salary, benefits); more education and training opportunities; and more support groups or help with recovery.

摘要

艾滋病外展工作者身处艾滋病疫情的前线,为高危人群提供信息和教育。近期报告显示,这些工作者在帮助减少高危行为方面成效显著。然而,对一家私人非营利研究机构在1986年至1988年雇佣的62名外展工作者的留存数据进行的审查表明,人员流动率很高,尤其是男性。文献中几乎没有关于外展工作者的人口统计学特征以及他们工作满意度和不满来源的信息。此次探索性调查旨在解决这些问题。对20名目前仍在职的外展工作者进行了结构化访谈。结果表明,利他动机是人们成为外展工作者的最常见原因,也是满意度的主要来源。压力是最常被提及的不满来源,也是之前的工作者离开外展工作的一个原因。结论聚焦于外展工作者对工作改进的建议。这些建议包括:改善就业条件(如薪资、福利);增加教育和培训机会;以及更多的支持小组或康复帮助。

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