Stavri P Zoë, Freeman Donna J, Burroughs Catherine M
Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland OR, USA.
AMIA Annu Symp Proc. 2003;2003:629-33.
This paper focuses on one dimension of personal health information seeking: perception of quality and trustworthiness of information sources.
Intensive interviews were conducted using a conversational, unstructured, exploratory interview style.
Interviews were conducted at 3 publicly accessible library sites in Arizona, Hawaii and Nevada.
Thirty-eight non-experts were interviewed.
Three separate and distinct methods used to identify credible health information resources were identified. Consumers may have strong opinions about what they mistrust; use fairly rigorous evaluation protocols; or filter information based on intuition or common sense, eye appeal or an authoritative sounding sponsor or title.
Many people use a mix of rational and/or intuitive criteria to assess the health information they use.
本文聚焦于个人健康信息寻求的一个维度：对信息来源质量和可信度的认知。
采用对话式、无结构化、探索性访谈方式进行深入访谈。
访谈在亚利桑那州、夏威夷州和内华达州的3个公众可进入的图书馆场所进行。
对38名非专业人士进行了访谈。
确定了三种用于识别可靠健康信息资源的不同且独特的方法。消费者对于不信任的内容可能有强烈看法；使用相当严格的评估方案；或者基于直觉或常识、视觉吸引力或听起来有权威的赞助者或标题来筛选信息。
许多人使用理性和/或直觉标准的组合来评估他们所使用的健康信息。
