Richardson Annette, Burnand Valerie, Colley Heather, Coulter Catherine
Critical Care, Level 2 Anaesthetic Department, Freeman Hospital, High Heaton, Newcastle-upon-Tyne NE7 7DN.
Nurs Crit Care. 2004 Jan-Feb;9(1):28-33. doi: 10.1111/j.1362-1017.2004.0049.x.
Following the recommendation to introduce critical care outreach, two different models on two hospital sites were introduced within a large teaching Trust. To establish ward nurses' views and opinions of important components of the two outreach models, a questionnaire survey was undertaken involving 134 ward nurses on the awareness of outreach, accessibility of outreach and usage of outreach. The results identified a high level of user satisfaction amongst ward nurses. Awareness of critical care outreach and how to access the service within a hospital site was good, with little differences between the two different models. Outreach was found to provide ward nurses with better skills, more knowledge, advice and support. Providing a 24-h service and continual critical care education and training opportunities are the suggested ways to improve outreach in the future.
在引入重症监护外展服务的建议之后，一家大型教学信托机构在两个医院地点采用了两种不同的模式。为了了解病房护士对这两种外展模式重要组成部分的看法和意见，开展了一项问卷调查，涉及134名病房护士，内容包括对外展服务的认知、外展服务的可及性以及外展服务的使用情况。结果显示病房护士的用户满意度很高。对重症监护外展服务以及如何在医院内获得该服务的认知情况良好，两种不同模式之间差异不大。发现外展服务为病房护士提供了更好的技能、更多的知识、建议和支持。提供24小时服务以及持续的重症监护教育和培训机会是未来改善外展服务的建议方法。
