周六门诊——患者觉得非工作时间的替代医疗服务能满足他们的需求吗？一项问卷调查研究。
Saturday surgeries--do patients feel their needs can be met by alternative out-of-hours care? A questionnaire study.
作者信息
Chaudhry Farah, Kapoor Ashish, Brant Stephen
机构信息
Glenlyn Medical Centre, East Molesey.
出版信息
Br J Gen Pract. 2004 Jan;54(498):47-9.
There is a trend in the United Kingdom (UK) towards using out-of-hours cover to replace Saturday surgeries. This study asks patients their views about alternative cover. Seventy-five questionnaires were collected from 125 patients attending Saturday surgery sessions (response rate = 60%) over 6 weeks. Sixty-four (85.3%) patients felt they needed urgent attention, and 64 (85.3%) felt that any of the doctors could deal with them. The most popular alternatives were routine appointments and being seen by the deputising doctor, both of which were preferred by 20 (26.7%) patients. Changing Saturday surgeries to using deputising cover is, on the whole, acceptable to patients.
在英国，有一种趋势是利用非工作时间的值班服务来取代周六的门诊。本研究询问了患者对替代值班服务的看法。在6周内，从125名参加周六门诊的患者中收集了75份问卷（回复率 = 60%）。64名（85.3%）患者认为他们需要紧急治疗，64名（85.3%）患者觉得任何一位医生都能为他们诊治。最受欢迎的替代方式是常规预约和由代理医生看病，这两种方式均有20名（26.7%）患者选择。总体而言，将周六门诊改为使用代理值班服务对患者来说是可以接受的。
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