Wyatt Jamie
PeopleSoft, Pleasanton, Calif., USA.
Healthc Financ Manage. 2004 Feb;58(2):76-80.
Many providers are using a balanced scorecard to measure performance. Another tool that can be used with the balanced scorecard is a visual dashboard. Visual dashboards can help managers easily access and analyze their key performance indicators (KPIs), saving time and confusion. The experience of St. Luke's Episcopal Health System shows that successful application of a balanced scorecard requires integrating information and using the visual dashboards to provide immediate organizationwide access to KPIs.
许多医疗服务提供者正在使用平衡计分卡来衡量绩效。另一种可与平衡计分卡一起使用的工具是可视化仪表盘。可视化仪表盘可以帮助管理人员轻松访问和分析其关键绩效指标(KPI),节省时间并减少混乱。圣卢克圣公会医疗系统的经验表明,成功应用平衡计分卡需要整合信息并使用可视化仪表盘,以便在整个组织范围内即时访问关键绩效指标。