Winland Julie, Shannon Amy
Columbus Public School District, Columbus, OH, USA.
J Sch Nurs. 2004 Apr;20(2):101-6. doi: 10.1177/10598405040200020801.
The School Nurse Impact Committee of the Columbus Public Schools in Columbus, Ohio, initiated a survey to determine staff satisfaction with the delivery of health services. School nurses need the cooperation and support of the staff to successfully deliver school health services, therefore, the staff's satisfaction with school health services is crucial to the school nurses' ability to fulfill their role. The objectives of the survey were to (a) determine staff satisfaction with school nurse interventions, (b) determine staff satisfaction with the effectiveness of interventions, (c) identify areas of health service delivery which may need improvement, and (d) determine areas of school health services where school nurses may need to more effectively communicate their involvement. Critical elements of school nurse practice included staff health, safety and environment, classroom education, medication, school system collaboration, and program management. Several key issues were identified through the survey. School system collaboration issues need more school nurse involvement. School nurses also need to improve their visibility regarding school system collaboration, and in classroom and individual pupil education. Traditional school nurse functions were adequately covered. Results indicate that staff would be more satisfied if they had more nursing support in the classroom and more nurse time in their building.
俄亥俄州哥伦布市哥伦布公立学校的学校护士影响委员会发起了一项调查,以确定工作人员对健康服务提供情况的满意度。学校护士需要工作人员的合作与支持才能成功提供学校健康服务,因此,工作人员对学校健康服务的满意度对于学校护士履行其职责的能力至关重要。该调查的目的是:(a) 确定工作人员对学校护士干预措施的满意度;(b) 确定工作人员对干预措施有效性的满意度;(c) 找出健康服务提供中可能需要改进的领域;(d) 确定学校健康服务中学校护士可能需要更有效传达其参与情况的领域。学校护士工作的关键要素包括工作人员健康、安全与环境、课堂教育、用药、学校系统协作以及项目管理。通过调查确定了几个关键问题。学校系统协作问题需要学校护士更多地参与。学校护士还需要提高其在学校系统协作方面以及在课堂和个别学生教育方面的知名度。传统的学校护士职能得到了充分涵盖。结果表明,如果工作人员在课堂上能得到更多护理支持且楼里有更多护士时间,他们会更满意。