Reis Cláudia da Costa Leite, Hortale Virginia Alonso
Faculdade de Medicina de Teresópolis, Fundação Educacional Serra dos Orgãos, Teresópolis, Brasil.
Cad Saude Publica. 2004 Mar-Apr;20(2):492-501. doi: 10.1590/s0102-311x2004000200017. Epub 2004 Apr 6.
This study discusses supervision of the Family Health Program (FHP) in Teresópolis Rio de Janeiro State, Brazil, based on a qualitative case study approach. Considering that supervision is an important tool in health programs management, five main objectives were achieved: analysis of supervisory activities, description of characteristics and working patterns, outlining of FHP supervisor profiles, and identification of subjective factors that could interfere in the supervision process. Finally, supervision was considered as an essential step in program organization and implementation. Information sources were interviews with program supervisors and staff members, observation, and document search. The aim was to identify perceptions, attitudes, values, and tendencies concerning supervision. Thanks to this study, it was possible to discuss participatory supervision in the health area, by providing a more level relationship between participants and their effect on health practices, fostering the autonomy of various players in the supervisory process and fostering program support, both suitable for changes in the Brazilian health care model.
本研究基于定性案例研究方法,探讨了巴西里约热内卢州特雷索波利斯市家庭健康计划(FHP)的监督情况。鉴于监督是健康计划管理中的一项重要工具,本研究实现了五个主要目标:分析监督活动、描述监督特征和工作模式、勾勒家庭健康计划监督员的概况,以及识别可能干扰监督过程的主观因素。最后,监督被视为计划组织和实施中的一个重要步骤。信息来源包括对计划监督员和工作人员的访谈、观察以及文件检索。目的是确定有关监督的看法、态度、价值观和倾向。通过这项研究,有可能讨论卫生领域的参与式监督,通过在参与者之间提供更平等的关系及其对健康实践的影响,促进监督过程中各参与方的自主性并加强对计划的支持,这两者都适用于巴西医疗模式的变革。