Diaz Alberto, Hales John, Massi Frank C, Olson Curtis, Shutak Jeffrey
Kern Medical Center, Bakersfield, Calif., USA.
Healthc Financ Manage. 2004 Apr;58(4):87-92.
All hospitals face tremendous challenges in optimizing their business-office operations these days. Tighter and more complex reimbursement requirements, ongoing human resources shortages, rising HR costs, and changes in information technology all affect operations and the bottom line. But small and rural hospitals, with their more limited resources and greater geographic and corporate isolation, are particularly challenged to optimize their business-office operations to improve revenue cycle management and reimbursement.
如今，所有医院在优化其业务办公室运营方面都面临巨大挑战。更严格、更复杂的报销要求、持续的人力资源短缺、不断上涨的人力资源成本以及信息技术的变革，所有这些都影响着运营和收支底线。但是，小型医院和乡村医院资源更为有限，地理位置更为偏远，机构更为孤立，在优化其业务办公室运营以改善收入周期管理和报销方面面临着尤为严峻的挑战。
