Pomaki Georgia, Maes Stan, Ter Doest Laura
Department of Psychology, Leiden University, The Netherlands.
Pers Soc Psychol Bull. 2004 Jun;30(6):685-94. doi: 10.1177/0146167204263970.
Although previous theory and research suggest that employee well-being should be predicted by work conditions (viz., Karasek and colleagues' job demands-control-social support [J-DCS] model), other factors are also likely to be important. In this study, the authors consider correlates of employee psychological distress and well-being using a goal-focused approach grounded in Ford's (1992) motivational systems theory. Specifically, work conditions and midlevel work goal processes (WGP) were examined in a questionnaire study of health care employees. Regarding predictions derived from the J-DCS model, the authors found full support for the iso-strain, partial support for the nonlinearity, and no support for the buffer hypothesis. Of importance, however, WGP (i.e., cognitions and emotions involved in the pursuit of self-set work goals) explained variance in job satisfaction, burnout, depression, and somatic complaints, over and above that of the J-DCS model. This suggests that investigation of WGP can enhance our understanding of employee psychological distress and well-being.
尽管先前的理论和研究表明,员工福祉应由工作条件来预测(即 Karasek 及其同事的工作要求 - 控制 - 社会支持[J - DCS]模型),但其他因素可能也很重要。在本研究中,作者采用基于福特(1992)动机系统理论的以目标为导向的方法,探讨员工心理困扰和福祉的相关因素。具体而言,在一项针对医疗保健员工的问卷调查研究中,对工作条件和中级工作目标过程(WGP)进行了考察。关于从 J - DCS 模型得出的预测,作者发现对等应变假设完全支持,对非线性假设部分支持,对缓冲假设则无支持。然而,重要的是,WGP(即追求自我设定工作目标过程中涉及的认知和情感)在解释工作满意度、倦怠、抑郁和躯体不适方面,超出了 J - DCS 模型的解释力。这表明对 WGP 的研究可以增进我们对员工心理困扰和福祉的理解。