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威斯康星医疗质量协作组织(WCHQ):经验教训

Wisconsin Collaborative for Healthcare Quality (WCHQ): lessons learned.

作者信息

Hatahet M Ammar, Bowhan Jack, Clough Elizabeth A

机构信息

Medical College of Wisconsin, USA.

出版信息

WMJ. 2004;103(3):45-8.

PMID:15217113
Abstract

The Wisconsin Collaborative for Healthcare Quality demonstrated that seven hospitals, six multi-specialty physician groups, four health plans and nine employers from across the state can agree upon goals and work collaboratively to achieve them. Together they created: A public/private partnership to define common measures of health care quality that make sense to purchasers/consumers. A report that allows all health care providers to compare data against the measures reported, and evaluate their own performances. A tool that enables purchasers to educate their employees in making informed decisions in choosing and interacting with health care providers. A forward-looking approach for determining what effective, resonable health care will be in the future. The Collaborative has become a learning organization, expanding its capacity to create the quality improvement results to which its participants aspire.

摘要

威斯康星医疗质量协作组织证明,该州的七家医院、六个多专科医生团体、四个健康计划机构以及九家雇主能够就目标达成一致并协同努力去实现这些目标。他们共同创建了:一种公私合作关系,用以定义对购买者/消费者有意义的医疗质量通用衡量标准。一份报告,使所有医疗服务提供者能够将数据与所报告的衡量标准进行比较,并评估自身表现。一种工具,让购买者能够教育其员工在选择医疗服务提供者并与其互动时做出明智决策。一种前瞻性方法,用以确定未来有效的、合理的医疗保健状况。该协作组织已成为一个学习型组织,不断拓展其创造参与者所期望的质量改进成果的能力。

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