Wray Ricardo J, Kreuter Matthew W, Jacobsen Heather, Clements Bruce, Evans R Gregory
Health Communication Research Laboratory, School of Public Health, Saint Louis University, 3545 Lafayette Avenue, St. Louis, MO 63104, USA.
Fam Community Health. 2004 Jul-Sep;27(3):232-41. doi: 10.1097/00003727-200407000-00010.
The experience of federal health authorities in responding to the mailed anthrax attacks in the Fall of 2001 sheds light on the challenges of public information dissemination in emergencies. Lessons learned from the Fall of 2001 have guided more recent efforts related to crisis communication and preparedness goals. This article applies theories and evidence from the field of communication to provide an orientation to how public health communication can best contribute to the preparedness effort. This theoretical orientation provides a framework to systematically assess current recommendations for preparedness communication.
2001年秋季联邦卫生当局应对邮寄炭疽袭击事件的经验,揭示了紧急情况下公共信息传播面临的挑战。从2001年秋季吸取的经验教训,为近期与危机沟通及备灾目标相关的工作提供了指导。本文运用传播学领域的理论和证据,为公共卫生沟通如何能最佳地助力备灾工作提供一个导向。这种理论导向提供了一个框架,用于系统评估当前关于备灾沟通的建议。