Herbert Rosemary, Edgar Linda
University of Prince Edward Island School of Nursing, Charlottetown, PE.
Nurs Leadersh (Tor Ont). 2004 Nov;17(4):56-63. doi: 10.12927/cjnl.2004.17017.
Emotional intelligence, a concept well known in the world of business, is quickly gain ing recognition in the healthcare arena. Described as the primal aspect of leadership, emotional intelligence refers to the ability to monitor and discriminate among emotions, and to use the information to guide thought and action. This paper will explore the theoretical and empirical basis of emotional intelligence and its linkages to leadership. Readers will be informed of the origins and theoretical perspectives regarding emotional intelligence, evidence related to the existence of emotional intelligence, benefits and limitations of the concept and implications for nursing leadership.
情商,这一在商业领域广为人知的概念,正在医疗保健领域迅速获得认可。情商被描述为领导力的首要方面,是指监控和区分各种情绪,并利用这些信息来指导思维和行动的能力。本文将探讨情商的理论和实证基础及其与领导力的联系。读者将了解到情商的起源和理论观点、与情商存在相关的证据、该概念的益处和局限性以及对护理领导力的启示。