Chang Esther M, Hancock Karen M, Johnson Amanda, Daly John, Jackson Debra
University of Western Sydney, College of Health Sciences, School of Nursing, Family and Community Health, Sydney, Australia.
Nurs Health Sci. 2005 Mar;7(1):57-65. doi: 10.1111/j.1442-2018.2005.00221.x.
The aim of this paper was to review the literature on factors related to role stress in nurses, and present strategies for addressing this issue based on the findings of this review while considering potential areas for development and research. Computerized databases were searched as well as hand searching of articles in order to conduct this review. This review identified multiple factors related to the experience of role stress in nurses. Role stress, in particular, work overload, has been reported as one of the main reasons for nurses leaving the workforce. This paper concludes that it is a priority to find new and innovative ways of supporting nurses in their experience of role stress. Some examples discussed in this article include use of stress education and management strategies; team-building strategies; balancing priorities; enhancing social and peer support; flexibility in work hours; protocols to deal with violence; and retention and attraction of nursing staff strategies. These strategies need to be empirically evaluated for their efficacy in reducing role stress.
本文旨在回顾与护士角色压力相关因素的文献,并根据本综述的结果提出应对这一问题的策略,同时考虑潜在的发展和研究领域。为进行本综述,我们检索了计算机化数据库并人工查阅了文章。本综述确定了与护士角色压力体验相关的多个因素。特别是角色压力,尤其是工作负荷过重,已被报告为护士离职的主要原因之一。本文得出结论,找到支持护士应对角色压力体验的新的创新方法是当务之急。本文讨论的一些例子包括使用压力教育和管理策略;团队建设策略;平衡优先事项;加强社会和同伴支持;工作时间灵活性;应对暴力的协议;以及留住和吸引护理人员的策略。这些策略需要通过实证评估其在减轻角色压力方面的功效。