普通妇产科诊所中的种族与满意度
Race and satisfaction in general OB/GYN clinics.
作者信息
Rohrer James E, Lund Jon D, Goldfarb Susan
机构信息
Department of Family and Community Medicine, Texas Tech University Health Sciences Center, Amarillo TX, USA.
出版信息
BMC Womens Health. 2005 May 12;5(1):6. doi: 10.1186/1472-6874-5-6.
BACKGROUND
The purpose of this study was to test the hypothesis that racial differences in satisfaction can be found among OB/GYN patients on a US naval base. METHODS: Cross-sectional surveys assessing satisfaction with services were obtained from 838 patients who were seen in one of the two general OB/GYN clinics (455 in the base hospital clinic and 391 in a satellite clinic). Multiple logistic regression analysis was used to identify subgroups of patients who were not very satisfied with care received. RESULTS: When the patients seen in the base hospital were analyzed separately, Asian respondents had significantly lower odds of being very satisfied relative to non-Hispanic white respondents (AOR = .33, p < .01). CONCLUSION: Asian patients may be less satisfied than others when treated at a larger facility. Patients treated at a satellite clinic tended to be more satisfied than patients seen at the base hospital.
背景
本研究的目的是检验这样一个假设，即在一个美国海军基地的妇产科患者中可以发现满意度方面的种族差异。方法：从在两个普通妇产科诊所之一就诊的838名患者中获得了评估服务满意度的横断面调查（基地医院诊所455名患者，卫星诊所391名患者）。采用多重逻辑回归分析来确定对所接受护理不太满意的患者亚组。结果：当分别分析在基地医院就诊的患者时，亚洲受访者相对于非西班牙裔白人受访者非常满意的几率显著更低（调整后比值比 = 0.33，p < 0.01）。结论：在较大规模的医疗机构接受治疗时，亚洲患者可能比其他患者满意度更低。在卫星诊所接受治疗的患者往往比在基地医院就诊的患者更满意。
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