文化变革。通过找出根本原因来改变组织的思维模式。

Hosp Health Netw. 2005 Apr;79(4):65, 67-70, 2.

In hospitals, advances in processes, technology, clinical imperatives--and in just about everything else--create a world that is ever changing. How can leaders build a culture in which staff members not only accept but actually embrace change to achieve excellence?

在医院里，流程、技术、临床需求以及几乎所有其他方面的进步，营造出一个不断变化的世界。领导者如何营造一种文化，使员工不仅接受变革，而且真正积极拥抱变革以追求卓越？