Edworthy J, Hellier E
School of Psychology, University of Plymouth, Plymouth, Devon PL4 8AA, UK.
Qual Saf Health Care. 2005 Jun;14(3):212-5. doi: 10.1136/qshc.2004.013052.
Auditory warnings and alarms are used throughout the medical environment but often fall short of ideal. In some instances they can be a hindrance rather than a help to medical practice. The main reasons why alarms are less than ideal are: (1) they are used too often and people's hearing as the primary warning sense is over-used; (2) false alarm rates are often exceedingly high because trigger points are inappropriately set; and (3) their design is often poor. However, enough is now known about auditory warning design and implementation to overcome many of the traditional problems associated with them. A new draft international standard incorporates many of these measures, and increasing pressure from safety organisations such as the Joint Commission on the Accreditation of Healthcare Organisations in the USA and the National Patient Safety in the UK can help to improve the way that auditory warnings are used in medical care by implementing what is known from research into practice.
听觉警报在整个医疗环境中都有使用,但往往不尽如人意。在某些情况下,它们对医疗实践而言可能是一种阻碍而非帮助。警报不尽如人意的主要原因如下:(1)它们使用过于频繁,人们作为主要警报感知途径的听力被过度使用;(2)误报率往往极高,因为触发点设置不当;(3)其设计往往欠佳。然而,目前对于听觉警报的设计与实施已有足够了解,足以克服许多与之相关的传统问题。一项新的国际标准草案纳入了许多此类措施,而来自美国医疗机构评审联合委员会和英国国家患者安全等安全组织的压力不断增加,有助于通过将研究成果应用于实践来改进医疗护理中听觉警报的使用方式。