Williams Kristine, Kemper Susan, Hummert Mary Lee
University of Kansas School of Nursing, 3901 Rainbow Boulevard, Kansas City, KS 66160, USA.
J Psychosoc Nurs Ment Health Serv. 2005 May;43(5):12-6. doi: 10.3928/02793695-20050501-02.
Because communication behaviors are difficult to change, practicing speech without elderspeak is helpful in preparing for actual clinical situations. The Communication Enhancement Model describes potential benefits of eliminating elderspeak in speech to older adults. Minimizing the use of elderspeak is hypothesized to reduce stereotype-based messages that older adults are incompetent and dependent. An improved communication environment promotes the cognitive and functional abilities of older adults. Achieving optimal communication environments may contribute to higher levels of well-being for older adults and to increased quality of life. Young adult care providers also may benefit from increased job satisfaction if they relate closely with care recipients.
由于沟通行为难以改变,练习不使用长辈式言语进行交谈有助于为实际临床情况做准备。沟通增强模型描述了在与老年人交谈时消除长辈式言语的潜在益处。据推测,尽量减少长辈式言语的使用可以减少基于刻板印象的信息,即老年人没有能力且依赖他人。改善沟通环境可促进老年人的认知和功能能力。营造最佳沟通环境可能有助于提高老年人的幸福感和生活质量。如果年轻的护理人员能与护理对象密切互动,他们也可能从更高的工作满意度中受益。