Williams Kristine, Kemper Susan, Hummert Mary Lee
University of Kansas School of Nursing, Kansas City 66160, USA.
J Gerontol Nurs. 2004 Oct;30(10):17-25. doi: 10.3928/0098-9134-20041001-08.
Gerontological nurses promote health and successful aging for a growing population of older adults. Care providers unknowingly may communicate messages of dependence, incompetence, and control to older adults by using elderspeak, a speech style similar to baby talk, that fails to communicate appropriate respect. This article describes a communication training program that significantly reduced the use of elderspeak by nursing assistants and led t more respectful, less controlling, and equally as caring communication between nursing assistants and nursing home residents. Strategies to use in evaluating and enhancing interpersonal communication with older clients are provided. Therapeutic communication is a critical tool for nurses who provide health care to the growing populati of older adults.
老年护理护士为日益增多的老年人促进健康和实现成功老龄化。护理人员在不知不觉中可能会通过使用长辈语（一种类似于儿语的说话方式，无法传达适当的尊重）向老年人传达依赖、无能和控制的信息。本文介绍了一个沟通培训项目，该项目显著减少了护理助理使用长辈语的情况，并使护理助理与疗养院居民之间的沟通更加尊重、更少控制且同样关怀备至。文中还提供了评估和加强与老年客户人际沟通的策略。治疗性沟通是为日益增多的老年人群体提供医疗保健的护士的关键工具。
