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有效利用办公时间。

Productive use of office time.

作者信息

Levin Roger

机构信息

Levin Group Inc., Owings Mills, MD 21117, USA.

出版信息

J Am Dent Assoc. 2005 Jun;136(6):787-8. doi: 10.14219/jada.archive.2005.0264.

Abstract

Anything that takes the dentist away from patients must be addressed and, when appropriate, delegated to others. A practitioner's time is too precious to be doing tasks others can effectively and efficiently perform. Look first to staff members and then to advisers and outsource providers when deciding how to delegate various tasks. Once a practice begins to take administrative responsibilities away from the practitioner, chairside time will increase, patient care and customer service will be enhanced, and the practice will have greater growth potential.

摘要

任何使牙医无法服务患者的事情都必须加以解决,并在适当的时候委派给他人。从业者的时间非常宝贵,不应用于做其他人能够有效且高效完成的任务。在决定如何分配各项任务时,首先考虑工作人员,其次是顾问和外包服务提供商。一旦诊所开始将行政职责从从业者身上剥离,临床操作时间将会增加,患者护理和客户服务将会得到改善,诊所也将拥有更大的发展潜力。

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