评估肿瘤学专业人员与其患者之间的沟通。
Assessing communication between oncology professionals and their patients.
作者信息
Roberts Cleora, Benjamin Harold, Chen Liddy, Gavigan Molly, Gesme Dean H, McCarthy Peggy, Samuels Robert J, Baile Walter F
机构信息
University of South Florida, H. Lee Moffitt Cancer Center and Research Institution, Tampa, 33620, USA.
出版信息
J Cancer Educ. 2005 Summer;20(2):113-8. doi: 10.1207/s15430154jce2002_13.
BACKGROUND
Effective communication with cancer patients continues to be an elusive goal for health care professionals (HCPs) and cancer educators.
METHODS
We posted a survey on the ConversationsInCare.com Web site to collect information from oncology HCPs regarding attitudes, effectiveness, and specific patient communication skills.
RESULTS
The 291 respondents agreed that good communication enhances patient satisfaction (76%) and treatment compliance (88%). Only 34% of respondents felt comfortable discussing complementary or alternative therapies, and approximately half of all respondents felt they lack the skills to help patients maintain hope.
CONCLUSIONS
Oncology HCPs believe that good communication is important and wish to improve their skills. Implications for cancer educators are discussed.
背景
对医疗保健专业人员（HCPs）和癌症教育工作者而言，与癌症患者进行有效的沟通仍然是一个难以实现的目标。
方法
我们在ConversationsInCare.com网站上发布了一项调查，以收集肿瘤学HCPs关于态度、有效性和特定患者沟通技巧的信息。
结果
291名受访者一致认为，良好的沟通可提高患者满意度（76%）和治疗依从性（88%）。只有34%的受访者对讨论补充或替代疗法感到自在，约一半的受访者认为他们缺乏帮助患者保持希望的技巧。
结论
肿瘤学HCPs认为良好的沟通很重要，并希望提高他们的技巧。文中讨论了对癌症教育工作者的启示。
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