Petit Jorge R
Bureau of Program Services, The New York City Department of Health and Mental Hygiene, New York, NY 10013, USA.
Psychiatr Clin North Am. 2005 Sep;28(3):701-11, 710. doi: 10.1016/j.psc.2005.05.011.
Violence in the work place is a new but growing problem for our profession. It is likely that at some point a psychiatrist will be confronted with a potentially violent patient or need to assess a violent patient. Understanding predictors and associated factors in violence as well as having a clear and well-defined strategy in approaching and dealing with the violent patient, thus, are crucial. Ensuring patient, staff, and personal safety is the most important aspect in the management of a violent patient. All of the staff must be familiar with management strategies and clear guidelines that are implemented and followed when confronted with a violent patient. The more structured the approach to the violent patient, the less likely a bad outcome will occur. Manipulating one's work environment to maximize safety and understanding how to de-escalate potentially mounting violence are two steps in the approach to the violent patient. Restraint, seclusion, and psychopharmacologic interventions also are important and often are necessary components to the management of the violent patient.
职场暴力对我们这个职业来说是一个新出现但却日益严重的问题。在某个时候,精神科医生很可能会面对一个有潜在暴力倾向的患者,或者需要对一名暴力患者进行评估。因此,了解暴力行为的预测因素和相关因素,以及在接触和处理暴力患者时拥有清晰明确的策略至关重要。确保患者、工作人员和个人安全是管理暴力患者时最重要的方面。所有工作人员都必须熟悉在面对暴力患者时所实施和遵循的管理策略及明确指南。处理暴力患者的方法越有条理,出现不良后果的可能性就越小。调整工作环境以最大限度地提高安全性,以及了解如何缓和可能升级的暴力行为,是处理暴力患者的两个步骤。约束、隔离和心理药物干预也很重要,而且往往是管理暴力患者的必要组成部分。