Kralik Debbie, Price Kay, Warren Jim, Koch Tina
School of Nursing and Midwifery, University of South Australia, RDNS Research Unit, Glenside, South Australia.
J Adv Nurs. 2006 Jan;53(2):213-20. doi: 10.1111/j.1365-2648.2006.03717.x.
The purpose of this paper is to provide an overview of the issues we have confronted when generating and analysing dialogue data by using electronic mail.
The decision to use email for our research arose from our developing understanding of some of the consequences of illness that people living with chronic illness confront in their lives. As researchers, we recognized the potential of the Internet for computer-mediated communication using email for communication between researchers and research participants.
We consider the functional aspects of generating data by email, such as the software needed, and then explore the issues encountered during the research process including ethical considerations, fluctuating participation, participants' familiarity with using email, facilitating lurkers towards participation, establishing group norms, and the role of the facilitator.
As a collaborative inquiry, email conversation allowed us to spend time with participants over 2 years to explore chronic illness experience. However the scope and viability of computer-mediated communication as a qualitative method of research remains relatively unexplored, hence this paper.
本文旨在概述我们在使用电子邮件生成和分析对话数据时所面临的问题。
我们决定在研究中使用电子邮件，是因为我们逐渐认识到慢性病患者在生活中所面临的一些疾病后果。作为研究人员，我们认识到互联网在利用电子邮件进行计算机介导通信方面的潜力，可用于研究人员与研究参与者之间的交流。
我们考虑了通过电子邮件生成数据的功能方面，例如所需的软件，然后探讨了研究过程中遇到的问题，包括伦理考量、参与度波动、参与者对使用电子邮件的熟悉程度、促使潜伏者参与、建立群体规范以及促进者的角色。
作为一项合作性探究，电子邮件对话使我们能够在两年多的时间里与参与者交流，以探索慢性病体验。然而，作为一种定性研究方法，计算机介导通信的范围和可行性仍有待进一步探索，因此撰写了本文。
