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[突发意外坏消息:医生沟通方式的试点研究]

[Breaking unexpected bad news: pilot study on communication style of physicians].

作者信息

Odone Loredana, Mauri Emanuela, Vegni Elena, Moja Egidio Aldo

机构信息

Cattedra di Psicologia Medica, Facoltà di Medicina e Chirurgia, Università degli Studi di Milano.

出版信息

Recenti Prog Med. 2005 Dec;96(12):594-8.

Abstract

The aim of this study was to explore the physician's communication pattern when breaking a bad unexpected news. 30 videotaped consultations (VRM) were collected in which the physicians met an actress as a patient. The doctors received the x-ray report in which an apical mass was detected before (condition A) or during (condition B) the consultation. The VRM were analysed through the Roter Interaction Analysis System (RIAS). Data suggested in condition B a significant decrease in "process", "counselling" and "emotional" categories. In consultation where a bad unexpected news is communicated doctors seem to be less directive in the content and more emotionally defended.

摘要

本研究的目的是探讨医生在传达意外坏消息时的沟通模式。收集了30次录像会诊(VRM),其中医生会见了一名女演员扮演的患者。医生在会诊前(情况A)或会诊期间(情况B)收到了X光报告,报告中检测到一个肺尖肿块。通过罗特互动分析系统(RIAS)对VRM进行了分析。数据表明,在情况B中,“过程”、“咨询”和“情感”类别显著减少。在传达意外坏消息的会诊中,医生在内容上似乎不那么直接,情感防御性更强。

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