Bilgel Nazan, Aytac Serpil, Bayram Nuran
Department of Family Medicine, Uludag University Faculty of Medicine, Bursa 16059, Turkey.
Occup Med (Lond). 2006 Jun;56(4):226-31. doi: 10.1093/occmed/kqj041. Epub 2006 Feb 28.
To determine the prevalence of reported workplace bullying among a group of white-collar workers, to evaluate the association between reported bullying and its effect on health and to assess the effects of support at work for bullied workers.
A cross-sectional questionnaire survey among full-time government employees in the health, education and security sectors. Bullying was assessed using a 20-item inventory. The potential effects of reported bullying were assessed using the Job Induced Stress Scale, the Hospital Anxiety and Depression Scale, Job Satisfaction Scale and the Propensity to Leave Scale.
The response rate was 79% (944/1,200) and 877 questionnaires were analysed after exclusion of non-complete data. Of respondents, 55% (483) reported experiencing one or more types of bullying in the previous year and 47% (416) had witnessed the bullying of others. The bully was most likely to be a superior. Sixty per cent of victims had tried to take action against bullying, but most were dissatisfied with the outcome. There were significant differences in anxiety, depression, job-induced stress and support at work scores between those reporting bullying and those not reporting bullying at work. Those who reported bullying with low support at work had the poorest scores on the mental health scales.
Bullying is a serious problem in this group of workers and may lead to health consequences. Feeling that the work environment is supportive appears to have a protective effect in terms of the health outcomes.
确定一组白领工人中报告的职场霸凌的患病率，评估报告的霸凌与其对健康的影响之间的关联，并评估工作场所对受霸凌工人的支持效果。
对卫生、教育和安全部门的全职政府雇员进行横断面问卷调查。使用一份包含20个条目的量表评估霸凌情况。使用工作诱发压力量表、医院焦虑抑郁量表、工作满意度量表和离职倾向量表评估报告的霸凌的潜在影响。
回应率为79%（944/1200），排除不完整数据后分析了877份问卷。在受访者中，55%（483人）报告在过去一年中经历过一种或多种类型的霸凌，47%（416人）目睹过他人遭受霸凌。霸凌者最有可能是上级。60%的受害者曾试图采取行动反对霸凌，但大多数人对结果不满意。报告遭受霸凌的人和未报告在职场遭受霸凌的人在焦虑、抑郁、工作诱发压力和工作支持得分方面存在显著差异。那些报告遭受霸凌且工作支持度低的人在心理健康量表上得分最差。
霸凌在这群工人中是一个严重问题，可能导致健康后果。感觉工作环境具有支持性似乎对健康结果具有保护作用。
